Holdout feasibility
Can you measure it?
Every upsell app reports revenue it says it earned you. A holdout test — showing the widgets to some visitors and not others — is the only way to check. This works out whether your store has the traffic to run one. For most stores it does not, including for us.
Detecting the 1.34% lift your offer implies would take 7.4 years. In practice this store cannot measure it.
About 100,000 visitors a month. Running the test also withholds the widgets from part of them while it runs.
| If it lifts revenue by | Visitors | Orders | Time to an answer |
|---|---|---|---|
| 0.5% | 63.9M | 1.6M | 53 years |
| 1% | 16.0M | 399,433 | 13 years |
| 1.34%your offer | 8.9M | 222,689 | 7.4 years |
| 2% | 4.0M | 99,858 | 3.3 years |
| 3% | 1.8M | 44,381 | 18 months |
| 5% | 639,093 | 15,977 | 6.4 months |
| 10% | 159,773 | 3,994 | 1.6 months |
Acceptance is not lift. Three percent of orders adding $25 to an $80 basket is a 0.9% lift, not a 3% one. That order of magnitude is the difference between a test that finishes and one that never does.
Why revenue per visitor. Comparing order value among buyers only looks cheaper. An upsell changes who completes a purchase as well as what they spend, so measuring only the buyers turns a widget that merely deters small baskets into a measured win.
If the answer is no. That is not a reason to skip upsell apps. It is a reason to stop paying for reported increments nobody can check, and to judge these apps on price and on what they do to your pages instead.